USEFUL BOOKS ON THE SUBJECT
These are some of the books I have found useful in my research into digital marketing.
As I put the list together I realised that most were published in the early years of the century.
I think this is because by then the web was old enough for the best in the business to have perfected their art - at that time - and be able to tell others about it.
And since then no one has really come up with anything better - though this is mainly because the basics are covered in the books that were published in or around the early 2000s.
The exception to this rule is, of course, where technology or the environment has moved on - the use of social media as a platform for marketing, for example.
Anderson, C. (2006) The Long Tail, Hyperion Books. For Internet marketing students it is a 'must read' - see my review.
Battelle, J. (2005). The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture, Nicholas Brealey Publishing. See my review.
Brown, D. and Fiorella, S. (2013). Influence Marketing Que - the subtitle to this book is 'How to Create, Manage and Measure Brand Influencers in Social Media Marketing', which gives the suggestion that the book is a how to ... business practice book. However, despite its title and despite the authors being practitioners and not academics, the research and use of concepts in the book make it much more than just a how to ... book and closer to an academic text.
Caples, J. (1997). Tested Advertising Methods, Prentice Hall - a new edition of an old [really old] book. Don't let that put you off, however, the majority of the content is pertinent to online marketing. For example, it covers such things as 'selling copy' versus 'style copy' [o page 139] - which in the book refers to writing adverts. I would suggest that anyone writing content for any online presence should know the difference between selling and style - and if they don't then the content is unlikely to be fully meeting the objectives of that web presence.
Eisenberg, B. and Novo, J. (2002). The Marketer's Common Sense Guide to E-Metrics, Future Now Inc. New York - An excellent guide that includes a 'Conversion Rate Marketing Calculator' workbook.
Godin, S. (2001). Unleashing the Ideavirus, Do You Zoom Inc - this book takes the concept of viral marketing several stages further - seeking to maximize the spread of information from customer to customer [rather than the old-fashioned marketing practice of interrupting the potential customer with a marketing message they do no wish to receive]. Although some of the ideas presented are a little 'off the wall', the content encourages you to think about marketing: what it is and what it is trying to achieve. A very good read for both budding entrepreneurs and viral marketers.
Godin, S. (2007). Meatball Sundae, Do You Zoom Inc - another thought-provoking book from Seth Godin. Although this text does border on the 'how to ...' style of presentation, and the author does seem to say some things just to incite a response, it does promote further thought in how contemporary marketers should practice their art [or is that science?].
Goldman, A. (2010). Everything I know about marketing I learned from Google, McGraw Hill - an essential read for any contemporary marketer. See my review.
Keen, A. (2008). The Cult of the Amateur , Nicholas Brealey Publishing - an enjoyable and interesting read, this book is a useful text for budding Internet marketers - see my review.
Keen, A (2015) The Internet Is Not the Answer Atlantic Monthly Press - if not a follow-up to The Cult of the Amateur , this is certainly a continuation of Keen's examination of how the Internet has changed things - for both good and bad. Another book you should read if you want to do business in the digital age.
Krug, S. (2000). Don't make me think - a common sense approach to web usability, New Riders - the title of this book says it all for this practical text.
McAlpine, R. (2001). Web Word Wizard, Ten Speed Press - the sub title is 'a guide to writing for the web' - and it is.
McGovern, G. (2010). The Stranger's Long Neck, A & C Black - a must-read for effective website development, see my review.
McGovern, G. and Norton, R. (2002). Content Critical, Pearson Education - the sub-title to this text is: 'Gaining competitive advantage through high-quality web content', my advice would be to prefix this with 'if you are serious about ...' and add '... read this book' at the end.
McGovern, G., Norton, R. and O'Dowd, C. (2002). The Web Content Style Guide, Pearson Education - the text's sub-title says it as: 'An essential reference for online writers, editors and manager'.
McConnell, B. & Huba, J. (2007) Citizen Marketers. Kaplan Publishing - another book that was ahead of its time [neither Facebook or Twitter appear in the index], but reading it now gives us an excellent perspective of how social media developed before it was the 'flavour of the month'. Although it is well researched, I was left with the impression that most of the content comes from the experience of the authors rather than from pure research.
Meerman Scott, D. (2007). The New Rules of Marketing and PR, Wiley - the sub-title for this book is : How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly, which pretty much sums up the content. I think this book offers a great deal to the would-be social media marketer, and could be the future of marketing for some - but by no means all - organizations.
Neilsen, J. (2000). Designing Web Usability, New Riders - considered overly simplistic by those designers who tend to design for themselves (and not their clients, or more importantly, the website users), this book should be compulsory reading on all web design courses. Many - including me - would consider the author to be the 'God' of online usability. His opinions are a text-book example of how research and practice are combined in mastering a subject.
Schmidt, E. and Cohen, J. (2013). The New Digital Age John Murray - written by two of the key players at Google, this book could not have been better marketed ... or is that hyped? The book is not about digital marketing, it is about how 'digital' [whatever that is] has, is and will impact on the world. I found it to be pretty heavy going, with some of the subjects passing over my head. But if you are going to work in the digital world - as well as live in it - you should make the effort to give it a read.
Seda, C. (2004). Search Engine Advertising, New Riders - the development of technology, the rise of Google and the acceptance of 'online' as an effective medium for advertising since it was published means that some of the content of this book is now out-dated. However, it does include all of the basics that any digital advertiser must know if they are to use all of the newer technology or platforms.
Seybold, P. (1998). Customers.com , Random House - an excellent text on how e-technology can be used to meet customer needs. The section on how American Airlines adopted the web is a case study of how it should be done. Remember - this book was written when few people in the USA knew what the Internet was and most people in Europe had never even heard of it. Less than 20 years later the web is biquitous and many folk could not imagine living their lives without it.
Standage, T. (2013). Writing on the Wall : Social Media the First 2,000 Years Bloomsbury - this is not a book on marketing, it is a book on social media. However, if you want to be an effective social media marketer you need to understand social media. This book will help you do that by looking at the history of social media from the Romans to the Arab Spring via seventeenth century coffeehouses.
Sterne, J. (2001). World Wide Web Marketing, Wiley - readers should take particular note of anything Jim Sterne says; he walks the walk as well as talking the talk.
Sterne, J. (2002). Web Metrics - proven methods for measuring website success, Wiley - see above
Tapscott, D. (1994 - 2014). The Digital Economy McGaw Hill - a best selling book over the last 20 years, you should try to get hold of an early edition. Read it and you will be amazed at Tapscott's insights into the future. However, later editions include examples of how the Digital Economy has impacted on business and businesses. Another book that is a must-read for any business student or practitioner who wants to be effective in that practice.
Tapscott, D. & Williams, A. D. (2006). Wikinomics. Atlantic Books - I think this book was overhyped at its launch [or just well marketed?]. It is OK and a worthwhile read, I just disagree with its core concept of mass collaboration for everything. For more, see my review.
Tillinghast, T. (2001). Tactical Guide to Online Marketing, Tactical Guides Publishing - although the title suggests that the book addresses all aspects of online marketing, it actually concentrates on online advertising. It does provide, however, a very 'hands-on' account of using the world wide web as a medium for advertising.
Usborne, N. (2002). Net Words - creating high-impact online copy, McGraw Hill - if there is a web writer's writer - Nick Usborne is it.
Weber, L. (2007). Marketing to the Social Web, Wiley - excellent book that I would recommend as a 'how to' in this aspect of online marketing. My only complaint is one on which I make comment elsewhere [not least in my own book on the subject, An Introduction to Social Media Marketing]. And that is that although Weber purports that social marketing is feasible for all organizations / brands, he gives few examples - the majority of case studies being global brand names. Whilst there are some exceptional cases of how the 'small guy' has been successful in social media marketing, there are millions of 'small guys' - and I still question the validity of social marketing for the majority of them.
If this list isn't enough for you, take a look at this list from someone who I rate as one of the best in the business, Bryan Eisenberg. Don't be put off by the 'conversion optimization' aspect of the title - it's really only another term for online marketing. See A Must-Have Reading List for Conversion Optimization. You will notice that many of the books on the list are about 'offline' sales and marketing - my students and readers of my books will know that I firmly believe that in any of the terms 'digital/Internet/online/e- marketing' the most important word is 'marketing'.
I have all of these books on my shelf and frequently re-read all or sections of them.