On the face of it
Intelligence is about email, but the title is a better indication, it is about [strategic] market intelligence.
This article -
Seven Rules for Achieving Higher Online Survey Response Rates
- does what it says on the tin.
Don't be put off by the title of
Get to Know Your Customers With 'Interactive' Email
- it does give examples of how to use the Internet to gather market research.
Simply watching what is happening online is an excellent way of gleaning information, this article -
Seven Buzz Monitoring Sites To Watch
- gives some excellent tips on the software that is available to help.
This one -
The Armchair Sleuth: Competitive Intelligence Via Search
- takes market inteligence to a whole new level - but don't think this isn't what the major players do.